Welcome to Pro Text Extractor ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OCR services.
1. Information We Collect
We collect different types of information to provide and improve our services to you:
Personal Information
When you register for an account or use our services, we may collect:
- Name and contact information (email address)
- Payment and billing information for PRO subscriptions
- Account credentials
Usage Data
We automatically collect information about how you interact with our services:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our service
- Other diagnostic data
Document Data
Our service processes the documents you upload for text extraction:
- All processing occurs locally in your browser
- We do not store your documents on our servers
- Metadata about document processing may be collected for service improvement
2. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues
- To process payments for PRO subscriptions
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- All document processing occurs locally in your browser - your files never leave your device
- We use encryption for data in transit (SSL/TLS)
- Payment information is processed through secure third-party payment processors
- Regular security audits of our systems
4. Data Retention
We retain your personal information only for as long as necessary:
- Account information is retained while your account is active
- Payment records are kept for legal and accounting purposes
- Usage data is typically retained for 12 months for analytics
You can request deletion of your account and associated data at any time.
5. Disclosure of Data
We may disclose your personal information in the following situations:
- Service Providers: We may employ third-party companies to facilitate our service (payment processors, analytics)
- Business Transfers: In connection with any merger or acquisition
- Legal Requirements: When required by law or to protect our rights
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Objection: Object to our processing of your data
- Portability: Request transfer of your data to another organization
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies:
- Essential Cookies: Necessary for the website to function
- Analytics Cookies: Help us understand how users interact with our service
- Advertising Cookies: Used to serve relevant ads (through services like Google Adsense)
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
8. Third-Party Services
We use third-party services that may collect information:
- Google Analytics: For website analytics
- Payment Processors: Such as Stripe or PayPal for payment processing
- Advertising Networks: Such as Google Adsense for serving ads
These third parties have their own privacy policies governing their use of your information.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@protextextractor.com
- By mail: 123 OCR Street, San Francisco, CA 94107